Boston Enterprise Centre, Venture Way, Boston, PE21 7TW 01205 627240 [email protected]

About EB IT Support - Boston's Trusted IT Experts

Serving Lincolnshire with Professional IT Services Since 2023

Professional IT support team in Boston, Lincolnshire

Established 2023

15+ Years IT Experience

Professional IT Support in Boston, Lincolnshire

EB IT Support was founded in 2023 to bring professional, enterprise-level IT services to homes and businesses across Boston and Lincolnshire. With over 15 years of corporate IT experience, our director Eddie recognized a gap in the market for honest, transparent IT support that treats customers like neighbors, not just ticket numbers.

After spending years managing complex corporate networks, troubleshooting critical infrastructure, and supporting thousands of users in enterprise environments, we decided to make that expertise accessible to local families and small businesses. No jargon, no inflated prices, no confusing contracts — just straightforward IT solutions delivered with a smile.

Today, we're proud to serve over 100 customers throughout Lincolnshire with comprehensive IT services including computer repair, broadband installation, VoIP phone systems, PAT testing, managed IT support, website development, and more. Whether you're a senior needing patient help with your tablet or a business requiring complete IT infrastructure management, we're here to help.

Based in Boston, we provide on-site support throughout Lincolnshire including Lincoln, Spalding, Skegness, Sleaford, Grantham, Horncastle, and surrounding villages. Our DBS-checked team brings professional expertise with a personal touch that only a local business can provide.

100+ Happy Clients
Across Lincolnshire
5-Star Rated
Google & Facebook
DBS Checked
Safe & trustworthy

Complete IT Solutions for Boston & Lincolnshire

From computer repairs and broadband installation to enterprise-grade managed IT services, we're your single source for all technology needs in Lincolnshire.

Computer Repair Services

Expert laptop and desktop repair throughout Boston and Lincolnshire. We fix slow computers, remove viruses, upgrade hardware, recover data, and resolve all technical issues. On-site visits available across the county.

Broadband Installation

Professional SoGEA and fibre broadband installation for homes and businesses. We specialise in bringing high-speed internet to rural Lincolnshire areas where traditional providers struggle. From £37.99/month.

VoIP Phone Systems

Modern cloud-based phone systems for businesses in Lincolnshire. Professional call handling, mobile integration, and significant cost savings over traditional phone lines. Setup and ongoing support included.

PAT Testing Services

Comprehensive Portable Appliance Testing for businesses across Boston and Lincolnshire. Full compliance certification, detailed reporting, and competitive pricing at £2.50 per item plus £55 initial charge.

Managed IT Services

Complete outsourced IT department for Lincolnshire businesses. Proactive monitoring, regular maintenance, security management, helpdesk support, and strategic IT planning. Focus on your business while we handle technology.

Website Services

Professional website development and secure hosting for Lincolnshire businesses. Responsive designs, SEO optimization, and reliable hosting from £10/month. Development packages from £150.

View All Services & Pricing

Our Commitment to Lincolnshire Customers

To provide reliable, jargon-free IT support that empowers our community to use technology confidently — whether you're running a business or just trying to video call your grandkids.

Patient & Caring Support

We take the time to explain things properly in plain English. No rushing, no eye-rolling, no making you feel silly for asking questions. Your confidence with technology matters to us, especially for senior customers who need extra patience and clear explanations.

Honest & Transparent Service

We'll always tell you the truth about what you need (and what you don't). Our prices are upfront with no hidden fees, our advice is genuine based on 15+ years experience, and we never oversell services you don't require. Transparent pricing, honest recommendations.

Local & Reliable

We're your Boston neighbors, not a faceless national call center. When you contact EB IT Support, you'll speak to someone local who remembers you and your tech setup. We provide home visits throughout Lincolnshire and build lasting relationships with our customers.

IT support team collaboration in Boston office

Why Choose EB IT Support Over Other Lincolnshire IT Companies?

We're not a faceless call centre or a company that's only interested in big corporate contracts. We're real people from Boston who genuinely enjoy helping our Lincolnshire community solve technology problems, from simple home computer repairs to complex business IT infrastructure.

  • We Actually Answer the Phone - No endless automated menus or chatbots. When you call EB IT Support, you'll speak to a real person who can help immediately, not transfer you between departments.
  • Plain English, No Jargon - We explain technical concepts in language anyone can understand. Perfect for seniors, parents, and anyone who finds technology intimidating.
  • On-Site Support Across Lincolnshire - Can't get to us? No problem. We provide home and business visits throughout Boston, Lincoln, Spalding, Skegness, and all surrounding areas.
  • DBS Checked for Your Safety - All our team members are DBS checked. We understand that inviting someone into your home or business requires trust, and we take that responsibility seriously.
  • Fast 3-Hour Response Time - We aim to respond to all enquiries within 3 hours during business hours (Mon-Fri, 9am-5:30pm). Your time matters, and we don't leave you waiting.
  • One-Stop Technology Shop - From broadband and phone systems to computer repair and drone services, we handle everything so you don't need multiple providers. Simpler, more efficient, better coordinated.

IT Support Service Areas Throughout Lincolnshire

While our headquarters are in Boston, EB IT Support regularly provides on-site computer repair, broadband installation, PAT testing, and IT support services to homes and businesses throughout Lincolnshire.

Boston

HQ Location

Lincoln

City Coverage

Spalding

Regular Service

Skegness

Coastal Areas

Sleaford

Full Coverage

Grantham

South Lincolnshire

Horncastle

Market Town

Stamford

West Lincolnshire

Plus many villages and rural communities throughout Lincolnshire

We also offer remote IT support for customers anywhere in the UK. Even if you're outside our typical service area, contact us to discuss how we can help with your technology needs.

Community Events & Free IT Support in Boston

We believe in supporting the Lincolnshire community. That's why we host regular free events to help people with technology and bring local businesses together in Boston.

Free IT Drop-In Clinic

Every 1st Thursday of the Month - Boston

Got a tech question? Bring your laptop, tablet, smartphone, or any device to our free monthly IT clinic in Boston. Perfect for seniors, parents, students, and anyone needing patient tech help. We offer:

  • Completely free advice and troubleshooting
  • Help with computers, tablets, phones, and software
  • Patient guidance in plain English - perfect for beginners
  • No appointment needed - just drop in
  • Advice on online safety, parental controls, and more
Please note: Hardware repairs and replacement parts are charged at our standard rates. The clinic provides free guidance, advice, and software troubleshooting only.

Link4Business Networking Events

Every 4 Weeks on Tuesday - Boston

In partnership with Link4Business, EB IT Support hosts friendly business networking events for local Lincolnshire professionals, entrepreneurs, and business owners:

  • Meet other local business owners from Boston & Lincolnshire
  • Share experiences, challenges, and business advice
  • Build valuable professional connections locally
  • FREE for first-time visitors - try before you commit
  • Relaxed, welcoming atmosphere

Pricing:

• FREE first visit
• £12 per event for subsequent visits
• £12/month membership for unlimited access to multiple Link4Business events

Want to attend our next event? Contact us for upcoming dates or check our news page for announcements.

Ready to Experience Professional IT Support in Lincolnshire? 🚀

Whether you need emergency computer repair, ongoing business IT management, broadband installation, or just want friendly advice about your technology, EB IT Support is here to help Boston and Lincolnshire homes and businesses.

Get in Touch Today View All IT Services
Call Us 01205 627240
Email Us [email protected]
Based In Boston, Lincolnshire