Remote Technical Support

Expert IT Support at Your Fingertips

Remote IT Support

Fast, secure assistance for all your technology needs - anywhere, anytime

Fast Response

Help in minutes, not days

Secure Connection

Bank-level encryption

Cost-Effective

From £48.99 per session

Expert Technicians

UK-based certified pros

Remote Support Packages

Choose the plan that fits your needs

Pay As You Go
£48.99

per session (up to 1 hour)


  • No monthly commitment
  • Pay only when needed
  • Secure remote connection
  • Same-day response
  • Up to 1 hour support
Perfect for one-off issues
MOST POPULAR
Monthly Support
£149

per month

5 hours included

  • 5 hours monthly support
  • Priority response times
  • Rollover unused hours
  • Monthly health checks
  • Discounted overage rates
Best for home users & SMBs
Business Support
£499

per month

20 hours included

  • 20 hours monthly support
  • Unlimited devices
  • Dedicated technician
  • Proactive monitoring
  • Weekly system reports
  • Out-of-hours support
Enterprise-level support

What We Can Help With

Common issues we resolve remotely

Software & Updates

Install, configure, and update applications. Windows updates, driver installations, software troubleshooting.

Virus & Malware

Deep clean infections, remove malware, install security software, and protect your system from future threats.

Network Issues

Fix connectivity problems, optimize network performance, configure routers, troubleshoot internet issues.

Email Configuration

Set up email accounts, fix sending/receiving issues, configure Outlook, Gmail, and other email clients.

Data Backup & Recovery

Set up automated backups, recover deleted files, protect important data, cloud backup configuration.

Performance Optimization

Speed up slow computers, optimize startup, clean temporary files, improve system responsiveness.

Printer Setup

Configure network printers, fix printing issues, install drivers, troubleshoot connection problems.

System Configuration

Windows settings, user account management, privacy settings, system preferences configuration.

Training & Guidance

Software training, best practices, how-to guidance, tips for using your computer more effectively.

How Remote Support Works

Four simple steps to get your issue resolved

1
Contact Us

Call, email, or submit a ticket describing your issue. We'll respond quickly.

2
Get Connection Link

We send you a secure link to download our remote access software.

3
We Connect & Fix

Our technician securely connects and resolves your issue in real-time.

4
All Done!

Your system is fixed and you're back up and running. Simple!

Average session time: Most issues resolved in 30-45 minutes • You watch and approve everything we do

Security & Peace of Mind

Your safety and privacy are our top priorities

Secure Connection

Bank-level 256-bit encryption protects all remote sessions

You're In Control

Permission-based access - you control what we can see and do

Session Recording

Full audit trail of all activities for your records

GDPR Compliant

Full data protection compliance and secure processes

No Permanent Access

Each session requires your approval - we can't connect without you

UK-Based Team

All technicians based in the UK with full security clearance

Why Choose Remote Support

Faster Response

Get help in minutes, not days. No waiting for an engineer to travel to you.

Cost-Effective

Save on callout fees and travel costs while getting expert help instantly.

Work Anywhere

Get support at home, office, or on the go - wherever you have internet.

Expert Technicians

Certified professionals with years of experience solving IT issues.

Real-Time Solutions

Watch as we diagnose and fix your issues in real-time on your screen.

Ongoing Support

Follow-up assistance included to ensure everything stays working perfectly.

Compatible Platforms

We support all major operating systems and devices

Windows

7, 8, 10, 11

macOS

All versions

Linux

Ubuntu, Debian, etc.

Tablets

iPad, Android

Mobile

iOS, Android

Servers

Windows, Linux

Need Help Now?

Get fast, secure remote support from our expert technicians

01205 627240