On Site Callout IT Support

Professional IT Support

Onsite Support Services

Expert engineers at your location across Lincolnshire and the UK

Zone-Based Pricing

From £55 within 5 miles

Fast Response

Same-day service in Zones 1-2

Work Guaranteed

90 day warranty included

UK-Wide Coverage

We travel anywhere

Service Zones & Pricing

Distance calculated from Boston (PE21 7TW) • Click zone images to enlarge

ZONE 1
Within 5 Miles
5 Mile Zone

Click to view full map

£55

per callout


Response Time:

Same-day service • Within 2 hours

Main Areas:

Boston Centre, Wyberton, Fishtoft, Kirton, Swineshead, Frampton

ZONE 2
Within 15 Miles
15 Mile Zone

Click to view full map

£68.99

per callout


Response Time:

Same-day service • Within 3-4 hours

Main Areas:

Heckington, Sutterton, Stickney, Spalding, Holbeach, Billinghay

ZONE 3
Within 30 Miles
30 Mile Zone

Click to view full map

£79.99

per callout


Response Time:

Next business day • Same-day for urgent

Main Areas:

Lincoln, Peterborough, Skegness, Grantham, King's Lynn, Mablethorpe

ZONE 4
Beyond 30 Miles

UK-Wide Coverage

Nationwide service

£79.99
+ £2.50/mile

Base + per extra mile


Response Time:

Scheduled appointments • 2-5 business days

Coverage:

All UK regions with fair mileage pricing

Zone 4 Pricing Examples
35 miles: £79.99 + (5 × £2.50) = £92.49
50 miles: £79.99 + (20 × £2.50) = £129.99
100 miles: £79.99 + (70 × £2.50) = £254.99

We'll confirm exact pricing before booking • Call 01205 627240 for instant quote

Support Packages

Choose pay-as-you-go or save with monthly packages

Pay As You Go
£55+

Per visit (zone based)


  • No monthly commitment
  • Pay only when needed
  • First hour included
  • Same/next-day service
  • 30-day warranty
  • Transparent pricing
Perfect for occasional needs
BEST VALUE
Business Support
£179

per month

2 visits included

  • 2 scheduled visits/month
  • No callout fees (Zones 1-3)
  • Priority response times
  • Proactive maintenance
  • 50% off extra callouts
  • Free remote support
  • 90-day warranty
Ideal for growing businesses
Managed IT
£349

per month

4 visits included

  • 4 scheduled visits/month
  • No callout fees (all zones)
  • 24/7 priority emergency
  • Dedicated account manager
  • System health monitoring
  • Unlimited remote support
  • Annual IT planning
  • Out-of-hours included
Enterprise-level support

Services We Provide

Home User Services
Computer Setup

New PC configuration

Hardware Repairs

Diagnose & fix issues

Virus Removal

Deep clean & security

WiFi Setup

Router optimization

Data Recovery

Recover lost files

Smart Home

Device integration

Printer Setup

Install & troubleshoot

Upgrades

RAM, SSD, Windows

Business Services
Network Infrastructure

Setup & maintenance

Server Support

Physical & virtual

Workstation Deployment

Mass PC setup

Structured Cabling

Network organization

Security Systems

CCTV & access control

Point of Sale

POS installation

Disaster Recovery

Continuity planning

IT Audits

System assessments

How It Works

1
Book Your Visit

Call, email, or use our online form. Zone pricing confirmed instantly.

2
We Confirm

Receive confirmation with technician details and arrival time.

3
Engineer Arrives

Qualified technician arrives with all tools and equipment.

4
Problem Solved

Issue fixed, tested, and detailed service report provided.

Why Choose Our Onsite Support

Qualified Engineers

DBS checked, fully insured, and certified professionals

Fully Equipped

Vans carry extensive tools and parts for on-the-spot fixes

Transparent Pricing

Distance-based pricing - exact cost confirmed upfront

Work Guaranteed

30-90 day warranty on all work performed

Flexible Scheduling

Evening and weekend appointments available

UK-Wide Coverage

We travel anywhere with fair mileage pricing

What to Expect

Before Visit
  • ✓ Zone pricing confirmed
  • ✓ Confirmation email/SMS
  • ✓ Courtesy call 30 mins before
  • ✓ Clear preparation instructions
During Visit
  • ✓ Professional uniformed tech
  • ✓ Full diagnosis explained
  • ✓ Clear quote before work
  • ✓ Respect for your property
After Visit
  • ✓ Detailed service report
  • ✓ Maintenance recommendations
  • ✓ Follow-up satisfaction call
  • ✓ Warranty documentation
Payment
  • ✓ Cash, card, or transfer
  • ✓ Invoice for businesses
  • ✓ Online portal payment
  • ✓ Pay when satisfied

Need an Engineer?

Get instant zone pricing and book your visit today

01205 627240